Automotive Quick Service Advisor / Writer | Weekends Off | Goose Creek

Job Title:Automotive Service Advisor / WriterLocation:  518 St. James Ave, Goose Creek SC 29445Job Overview:As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Because of this, you play a large role in building relationships with our guests.  Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.Your desire to serve our guests and provide an excellent experience sets us apart from our competition!Responsibilities include, but are not limited to:Greet every guest that enters our facility with hospitality and respectPresent the best solution to properly repair our guest’s vehicle in a way that is easy for them to understandManage the store’s workflow in an effective and efficient mannerConsistently and effectively sell our services without jeopardizing honesty and integrityMaintain a positive attitude and team atmosphere at all timesCommunicate on the phone in a clear professional mannerBuild long-term relationships between the store, yourself and the guestDirects, coordinates, and participates in performing customer service activitiesShuttle guests as needed in CBA branded vehicleEnsure that all repairs are performed to proper specifications.Work together as a team and assist other employees as needed.Other duties as assigned.